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Partner Spotlight

Your Customers Are on WhatsApp. Your Business Should Be Too.

Wati is a WhatsApp Business API platform that automates sales, support, and marketing conversations — used by 16,000+ businesses across 78 countries.

By GrowthMarketer5 min read
Wati — Automate WhatsApp for sales, support, and marketing

Your customers already use WhatsApp to talk to friends and family. They open it 23 times a day. They read 98% of messages within 3 minutes.

But your business still communicates via email (20% open rate) and phone (goes to voicemail). Wati puts your business on the channel your customers actually use — with AI chatbots, broadcast campaigns, and a shared team inbox.

The Problem

  • Email open rates are 20%. WhatsApp message open rates are 98%. You're using the wrong channel.
  • Customer support requests pile up because there's no way to automate common questions.
  • Your team can't collaborate on customer conversations — messages are stuck in individual phones.
  • Broadcasting promotions via email gets filtered to spam. WhatsApp messages get read.

Wati offers a free trial so you can test the full platform before committing.

Learn more

How Wati Works

AI Chatbot Builder

No-code chatbot that resolves 60% of customer queries automatically. Build flows in minutes without developers.

Shared Team Inbox

All WhatsApp conversations in one dashboard. Assign to team members, add notes, track resolution. No more messages lost in personal phones.

Broadcast Campaigns

Send targeted promotions to your WhatsApp contact list with delivery optimization. 98% open rates vs. 20% for email.

Common Concerns (Answered)

Our customers don't use WhatsApp. WhatsApp has 2.7 billion monthly active users. If your customers are outside North America, they almost certainly use it. Even in the US, WhatsApp usage is growing rapidly among business buyers.

We already have a live chat tool. Live chat requires your customers to be on your website. WhatsApp meets them where they already are — on their phone, 23 times a day.

Is this compliant with WhatsApp's policies? Wati is an official Meta Business Partner with direct API access. Everything runs through approved channels — no workarounds or gray areas.

Your Move

Option A

Keep emailing customers who don't open emails and calling customers who don't answer phones.

Recommended
Option B

Meet your customers on the channel they open 23 times a day. 98% message open rates.

Get started

WhatsApp Is Your Best Sales Channel

Automate conversations, broadcast promotions, and manage support — all on WhatsApp. Free trial available.

Try Wati Free
Free trial available16,000+ customersOfficial Meta Partner

16,000+ customers in 78+ countries. 10 billion messages processed. G2 4.6/5.

FAQ

Common questions about Wati

P.S.One Wati customer (Printcious) went from 3-hour response times to 3-second response times. That's not a marginal improvement — that's a complete transformation of the customer experience.